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TechnologyApr 17, 20267 min read

Approval Gates and Partial Handoffs for Customer Service AI Agents

A practical way to add approval gates and partial handoffs so customer-service AI can safely move from drafting to executing.

By Taylor

TechnologyApr 17, 20266 min read

BCC-heavy sending during warmup can look like bulk behavior and reduce engagement signals, hurting inbox placement for new senders.

By Taylor

TechnologyApr 14, 20266 min read

Reduce spec drift by linking issues, PRs, and releases with a simple PR “Spec Delta” and release notes from merged reality.

By Taylor

TechnologyApr 13, 20266 min read

A 30-minute transcript-first workflow that turns customer calls into clear, evidence-backed bug reports and feature tickets.

By Taylor

TechnologyApr 2, 20266 min read

A practical guide to E2EE pairing with secure screen sharing, crisp audio, and safe remote control—without trusting cloud servers.

By Taylor

TechnologyApr 2, 20266 min read

A practical warmup plan to rebuild domain reputation after a Workspace migration and improve inbox placement safely.

By Taylor

TechnologyMar 27, 20266 min read

A practical weekly cycle planning playbook for linear workflows that reduces Scrum ceremony and helps teams ship reliably.

By Taylor

TechnologyMar 23, 20266 min read

A practical two-environment workflow to move from prompt experimentation to production code without drift or risky overwrites.

By Taylor

TechnologyMar 23, 20266 min read

A practical handoff playbook to turn AI-built React apps into secure, maintainable backlogs with Supabase RLS and PR checklists.

By Taylor